felbet com FAQ — Answers for Philippine Players

Yes, creating an account on felbet com is completely free. There's no sign-up fee. You'll only spend money once you make a deposit and choose to play.

No. Each player is allowed one account only. Creating duplicate accounts is a violation of the Terms & Conditions and will result in all related accounts being suspended. If your previous account was closed and you believe you're eligible to re-register, contact support at [email protected] first before trying to create a new account.

For KYC, you'll need a valid Philippine government-issued ID — such as a PhilSys ID, passport, driver's licence, SSS card, or UMID. KYC is required before you can process a withdrawal. Your registered name must match the name on your ID. Getting your KYC done early means there's no hold-up when you're ready to cash out.

If you want to close your account, contact support at [email protected] with your registered name and email. The team will process the request after verifying your identity. If you're looking for a temporary break rather than permanent closure, consider using the self-exclusion or cooling-off tools in your account's Responsible Gaming settings first.

Felbet com accepts deposits via Philippine online banking, mobile banking, bank transfer, and local e-wallets. All transactions are processed in Philippine Peso (PHP). Credit cards and cryptocurrency are not accepted as payment methods for deposits or wagering on felbet com.

Most deposits via Philippine bank transfer and e-wallets are processed quickly, though timing can vary depending on the payment channel and the time of day. If your deposit doesn't appear after a reasonable wait, contact support at [email protected] with your transaction reference number and the details of your payment.

Withdrawals are processed back to your registered Philippine bank account or e-wallet — whichever matches your account name after KYC verification. You must complete identity verification before your first withdrawal is approved. Processing times depend on the payment channel used. Minimum withdrawal amounts are shown in your account dashboard in PHP.

Any fees applicable to deposits or withdrawals will be shown clearly in your account before you confirm a transaction. Fee structures can vary by payment channel. For the most current details, check the Deposit section of your account dashboard after logging in.

Felbet com covers a wide range of sports popular with Filipino players — including basketball (PBA, NBA), football (international leagues), boxing, volleyball, and esports. International events across multiple sports are also available. You can view current betting markets after logging in to your account or by visiting the Betting page.

Yes. Live in-play betting is available for selected events. You can place bets on matches and games that are already underway, with odds updating in real time. Live markets vary by event and sport — check the Betting section for what's currently live.

No. Sports betting involves genuine financial risk and no outcome can be guaranteed. Past performance has no bearing on future results. Bet amounts you can comfortably afford to lose, set a budget before you start, and visit the Responsible Gaming page for tips on staying in control.

All odds, stakes, and payouts on felbet com are displayed and settled in Philippine Peso (PHP). There are no currency conversions — what you see on screen is what your account reflects.

Once registered and logged in, you have access to slot games, live casino tables (baccarat, roulette, blackjack with real dealers), eBingo, esports betting, and sports markets — all from a single account. Visit the Slot Games page for more details on the slots selection.

Yes. Slot games and all other felbet com games are accessible from your smartphone via the browser or the felbet com app for Android. The platform is optimised for mobile play, so you can spin slots or join a live table from anywhere in the Philippines. Download the app from the Download page.

eBingo is available from your account dashboard after logging in. Visit the Bingo page for more information on how eBingo works on the felbet com platform, available game types, and how to get started. You'll need a funded account in PHP to join a game.

Contact support at [email protected] with your registered name and email address. The team will verify your identity and guide you through the password reset process. Never share your password with anyone — including support staff, who will never ask for it.

OTP (one-time password) verification is triggered when you log in from an unrecognised device, or after extended inactivity. It's a security feature that confirms only you are accessing the account. The OTP is sent to your registered Philippine mobile number and expires after a short time. Make sure your number is active and reachable.

Yes. Felbet com uses SSL/TLS encryption to protect all data transmitted between your device and the platform. Your payment details, personal information, and session data are encrypted. Identity verification (KYC) adds an additional layer of protection for withdrawals, ensuring funds can only be sent to verified accounts.

Contact support at [email protected] immediately with your registered name and email. Describe what you noticed — unusual activity, bets you didn't place, or login alerts. Support can lock your account to prevent further access while the situation is reviewed. Change your password as soon as you're back in securely.

Yes. The felbet com app is available for Android devices. Visit the Download page for instructions on how to install it on your smartphone. The app gives you access to all platform features — betting, slots, live casino, eBingo, account management, and deposits — optimised for mobile use across the Philippines.

Yes. Felbet com works on any modern smartphone or tablet browser — no app required. Just open your browser, go to felbetcom.com, and log in or register. The browser version is fully responsive and works well on both iOS and Android devices. The app is an optional convenience for players who prefer it.

Data usage depends on what you're playing — live casino and live betting streams use more data than slots or pre-match betting. If you're on a limited data plan, connecting to Wi-Fi for live streaming features is recommended. Sports betting and slot games are generally lighter on data usage.

Log in to your felbet com account and go to Account Settings. Under the Responsible Gaming section, you can set daily, weekly, or monthly deposit limits in PHP. Limits take effect immediately. Increasing a limit has a built-in waiting period to prevent impulsive changes.

Self-exclusion is a tool that temporarily or permanently suspends your access to felbet com if you feel you need a serious break from gaming. You can initiate a cooling-off period (short-term) through your account settings, or request a longer self-exclusion by contacting support at [email protected]. Self-exclusion takes effect immediately. Read more on the Responsible Gaming page.

The minimum age to register and play on felbet com is 21 years old. Age is verified during the KYC process. Accounts found to belong to players under 21 are closed immediately and any balance is forfeited. This rule is strictly enforced with no exceptions.

No. Felbet com does not and cannot guarantee winnings on any game or bet. All online gaming — slots, live casino, sports betting, and eBingo — involves financial risk. Outcomes are not predictable. Treat your gaming budget as an entertainment spend, not an investment. If gaming feels like it's going beyond entertainment, use the tools in your account settings or visit the Responsible Gaming page.